Terms of Service

Updated 5/21/2023

Welcome to Riff Moving & Storage LTD ("Riff Moving," "we," or "us"). We appreciate your interest in our moving services. Before using our services, please read these Terms of Service ("Terms") carefully. By accessing or using our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.


Riff Moving provides professional moving and storage services in Vancouver, Canada. Our services include packing, transportation, storage, and unpacking of your belongings. We strive to deliver a safe and efficient moving experience, taking utmost care of your possessions.

Quotes and Pricing

We provide free quotes based on the information you provide regarding your move. Quotes are estimates and subject to change. Final pricing is determined after an in-person assessment of the items to be moved. Any additional services requested or changes made to the original agreement may incur extra charges. Payment terms and accepted forms of payment will be discussed during the booking process.


While we take every precaution to protect your belongings, Riff Moving is not liable for any loss, damage, or theft that may occur during the moving process, unless due to our negligence. It is recommended that you purchase appropriate insurance coverage for your valuable items. Our liability is limited to the terms and conditions outlined in any applicable insurance policies.

Cancellations and Rescheduling

If you need to cancel or reschedule your move, please provide us with at least [Insert Notice Period] notice. Failure to do so may result in a cancellation fee. In the event of unforeseen circumstances, such as severe weather or equipment failure, we reserve the right to reschedule or cancel your move. We will make every effort to accommodate your needs and minimize any inconvenience caused.

Customer Responsibilities

As our valued customer, you are responsible for ensuring that all items to be moved are properly packed, labeled, and ready for transportation. It is your responsibility to obtain any necessary permits or authorizations for parking or accessing the premises. You must inform us in advance of any items that require special handling or are prohibited for transportation.

Intellectual Property

All content and materials on our website, including logos, trademarks, and text, are the property of Riff Moving and protected by intellectual property laws. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.


We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Canada and the Province of British Columbia. Any disputes arising from these Terms or our services shall be resolved through arbitration in Vancouver, Canada, in accordance with the rules of the Canadian Arbitration Association.

Modifications and Termination

We reserve the right to modify or terminate these Terms at any time, without prior notice. It is your responsibility to review these Terms periodically. Continued use of our services after any modifications shall constitute your acceptance of the revised Terms.

Contact Us

If you have any questions or concerns regarding these Terms or our services, please contact us at info@rifmoving.com.

Have a question?

Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!

Call anytime

(778) 885-4170

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