Privacy Policy

Updated 5/21/2023

At Riff Moving & Storage LTD ("Riff Moving," "we," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing our website or using our services, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect various types of information from you, including:

Personal information such as your name, address, email address, and phone number.

Payment information necessary to process transactions for our services.

Information about your move, including the origin and destination addresses, size of move, and any specific requirements or instructions.

2. Use of Information

We use the collected information for the following purposes:

To provide you with the requested moving and storage services.

To communicate with you regarding your move, including providing quotes, scheduling, and updates.

To process payments and invoices for the services rendered.

To improve our services and enhance the user experience.

To comply with legal obligations and enforce our Terms of Service.

3. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

With your explicit consent.

To our service providers and partners who assist us in delivering our services, such as transportation companies or storage facilities.

When required by law or to comply with a legal process.

To protect the rights, property, or safety of Riff Moving, our customers, or others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions or concerns regarding these Terms or our services, please contact us at

Have a question?

Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!

Call anytime

(778) 885-4170

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